Many small businesses were forced to re-evaluate their business models in order to survive the past year. Tune into this video to hear Patrick Smith explain why adapting to the challenges of the pandemic was imperative for small business success.

The past year has demonstrated the importance of innovation during challenging times, in order to stay viable. Patrick Smith, Head of Small Business Banking at Santander, discusses the successful areas of innovation he saw for small businesses in the post-pandemic environment.


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